by Justin Parks | Jun 21, 2022 | Admin, Support Team
NOTE: Email is NOT a file storage system, it’s primarily a text communication tool. It’s bad practice to send large attachments, ie anything over 1mb, via email. Current technology does not feasibly allow for unlimited email storage so we recommend that if...
by craigedmonds | Mar 17, 2022 | Admin, arcticspasnews.com, Dealer Sites, Support Team, Zoho
You are reading this article because you need to request a special arcticspasnews.com account for your dealership in relation to Zoho campaigns. Please complete the form below to request your special campaign email address for the Zoho mass mailing campaign system....
by Justin Parks | Oct 22, 2020 | Dealer Sites, Marketing, Support Team
The Google My Business (GMB) listing is a sometimes overlooked aspect of your online footprint but it is incredibly important. Claiming it is simple. Take the time to do it! It looks long but really it’s just a few steps to add all your important information...
by Justin Parks | Sep 9, 2020 | Admin, Support Team
From time to time we will get a bad review. These might be legitimate and we have a process to follow to deal with this and attempt to have the client change their testimonial or remove it entirely here: https://www.dealerpanel.com/kb/452/#reviews However, other times...
by Justin Parks | Jun 9, 2020 | Marketing, Social Media, Support Team
This is the recommended approach to dealing with complaints and complainers. F-E-A-R-S Find All Mentions Empathy Display Answer Publicly Reply Only Twice Switch Channels Find All Mentions We use the social.zoho dashboard for that. *** Empathy Display Engaging in a...
by Justin Parks | Jun 9, 2020 | Marketing, Social Media, Support Team
When contacted via FB msg or twitter it may go something like this: “How much for a 4 seat hot tub?” We don’t try to sell it. That’s the salespersons job! (ok we do a little bit). We approach them with a super welcoming awesomeness approach. We...
